At Birthday Flowers, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We may collect various types of information to provide and improve our services to you. The types of information we collect include:

• Personal Identification Information: Name, email address, phone number, mailing address.
• Payment Information: Credit card details, billing address.
• Transactional Information: Details about the orders you place with us.
• Technical Data: IP address, browser type, and pages visited.
• Marketing and Communication Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process and deliver your orders effectively.
• Customer Support: To respond to your inquiries and provide assistance.
• Improving Our Services: To understand user preferences and enhance our offerings.
• Marketing: To send you promotional materials and updates, if you have opted in.
• Security: To protect against unauthorized access and ensure the integrity of our services.

Data Sharing and Disclosure

Your information may be shared with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption of sensitive data during transmission.
• Secure storage solutions to protect against unauthorized access.
• Regular security assessments and updates to our systems.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data under certain conditions.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us using the information provided in the Contact Information section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. Cookies are small data files stored on your device that help us remember your preferences and actions over time.

• Essential Cookies: Necessary for the functioning of our website.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Enable enhanced functionality and personalization.
• Targeting Cookies: Used to deliver relevant advertisements to you.

You can control the use of cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children’s Privacy

Protecting the privacy of young children is especially important. We do not knowingly collect or maintain personal information from anyone under the age of 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

Consent

By using our website and services, you signify your agreement to this Privacy Policy. If you do not agree to this policy, please do not use our services.

Contact Information

For any questions or concerns about this Privacy Policy, please refer to our Contact Us page on our website.